(i) Designate one team member to serve as a care coordinator to provide the point of contact. |
(ii) Development of uniform, standardized educational materials, and professional training modules for affected people and health care |
providers dealing with different periods in the life cycle. Such materials would focus on various relevant subjects, using culturally sensitive |
terminology and health literacy tools, and would be provided in different common languages. Examples of modules include: |
(a) the newly diagnosed infant, |
(b) the toddler, |
(c) the school-aged child, |
(d) the teenage girl, |
(e) the teenage boy, |
(f) the individual in transition from pediatric to adult care, |
(g) the adult woman, |
(h) the adult man, |
(i) special needs of the patient with atypical genital development, |
(j) special concerns of the patient with NCAH, |
(k) emergency training for families and patients, |
(l) preparing for school and child care, |
(m) dealing with discrimination in school, sports, or employment situations, |
(n) reproduction and fertility, |
(o) identifying psychosocial adjustment issues, |
(p) obesity, growth, and bone health, |
(q) testicular tumors, self-examination, and fertility, |
(r) genetic consequences of CAH, |
(s) frequently asked questions. |
(iii) Development of a timeline for the delivery of health information to affected people and provision of educational materials to affected |
people and their families. |
(iv) Development and maintenance of a comprehensive library of materials and web-based activities which can include informational |
pamphlets and videos, local support group contact information, brochures from support and advocacy organizations, decision pointers, |
and information on informed consent, medical privacy, and patient rights. |
(v) Promotion of informal contact among affected people of all ages and medical and support staff through scheduling routine |
appointments for adults and children with CAH on the same day, with the aim of shared learning (details provided elsewhere). CCC |
evaluations are performed in rooms spacious enough to accommodate those who support patients with CAH during appointments. |